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‘Listening’ is more than Social Media Monitoring
In today’s market there are many tools that claim to be designed for Social Media Monitoring. However most of them are immature or cover only a part of the spectrum. Many were derived from Campaign...
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Listening: The Secret to Success
Success is a relative thing, and it’s rather hard to achieve unless some important secrets are deciphered. One of those secrets of success for a company is listening to the customers as nowadays the...
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Evernote is Listening…
The CEO of Evernote Phil Libin, made some interesting remarks in an interview on Mashable: “Most of our roadmap comes from [social media] discussion,” says Libin, on the company’s approach to...
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THOUGHT FOR TODAY
Communicating in a excellent way starts with excellent listening! Understand what is said, hear clearly the messages behind the words. Be an active listener and ask questions which...
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